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Welcome to our Support Center
Create RTI User
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  1. Log in to RTI
  2. Go to Other/Utilities > RTIconnect Users
  3. On the Pop-up click Add
  4. Enter the user information as stated below:
    • Username = first name initial + last name (John Doe = jdoe)
    • Password = create the password as you see fit, make sure to let the user know what their password is
    • Menu:
      • General manager/assistant manager/shift manager = 1-Store Focus GM/AM/SM
      • District manager/regional manager = 2-Admin/IT/RD/DM
      • Regional/Director of Ops/Sailormen Office = 2-Admin/IT/RD/DM
    • Email Addresses:
      • GM/AM/SM = enter the user's store email
      • Area manager = enter the area manager's email
    • ​​​​​​​
  5. Membership
    • Select the membership corresponding to the user's possition
  6. Stores
    • Select the store the user will be working at.
  7. Click OK to save changes
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